Effective Date: 06 July 2025

At Taxell – Accounting and Tax Consultancy (“Taxell,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy describes how we collect, use, store, protect, and share personal information obtained through our website, communications, and professional services, in accordance with the laws of the United Arab Emirates (UAE), including the Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Information We Collect

We collect and process the following types of personal and business data:

a) Personal Identification Information:

• Full name, nationality, date of birth
• Passport and/or Emirates ID details
• Email address, phone number, physical address

b) Business Information:

• Company name, trade license, VAT registration number
• Details of financial statements, bank transactions, and business structure

c) Financial Information:

• Bank account details
• Tax returns, VAT filings, invoices, and accounting data

d) Website Usage Data:

• IP address, browser type, language preference
• Access times, referring websites, device type

e) Communication Records:

• Emails, messages, documents shared, call logs

2. How We Use Your Information

We use your personal and business data for the following purposes:

• Delivering tailored accounting, auditing, and tax consultancy services
• Performing due diligence and KYC/AML checks
• Contacting you with updates, reports, invoices, or regulatory information
• Enhancing your user experience on our website
• Facilitating internal record-keeping and data analytics
• Complying with legal and regulatory obligations
• Sending marketing communications (only with your consent)

3. Legal Basis for Processing

We process personal data based on the following legal bases:

• Your consent where applicable (e.g. newsletter subscription)
• Performance of a contract, to deliver agreed services
• Compliance with legal obligations, including tax and AML laws
• Legitimate business interests, such as preventing fraud or improving services

4. Data Retention

We retain data for as long as necessary for:

• Fulfilling the purposes for which the data was collected
• Complying with legal, tax, and regulatory requirements (up to 7 years)
• Resolving disputes and enforcing agreements

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

• Regulatory and governmental bodies such as the UAE Federal Tax Authority (FTA)
• Service providers such as data processors, cloud storage providers, or IT support
• Legal or financial advisors for compliance and auditing purposes
• Courts or legal entities in connection with legal proceedings
• Successor entities in case of business mergers or acquisitions

All third parties are required to respect the confidentiality of your data and to comply with data protection regulations.

6. International Transfers

If data is transferred outside the UAE, we ensure it is protected by:

• Data transfer agreements
• Compliance with international privacy frameworks such as Standard Contractual Clauses (SCCs)
• Encryption and restricted access policies

7. Data Security

We implement strong security protocols to protect your data:

• Secure firewalls and anti-virus protections
• Role-based access and strong authentication measures
• End-to-end encryption of data
• Regular internal audits and vulnerability scans

Despite our efforts, no method of transmission is 100% secure. We encourage you to contact us if you notice suspicious activity.

8. Your Rights Under UAE Law

You have the right to:

• Access personal data held about you
• Rectify incorrect or incomplete information
• Withdraw consent (where applicable)
• Request data deletion, subject to legal requirements
• Object to processing under certain circumstances

You can exercise these rights by contacting us at contact@taxelluae.com.

9. Cookies and Tracking Technologies

Our website uses cookies to improve performance and personalize your experience. See our separate Cookie Policy below for full details.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect legal or operational changes. Updates will be posted with revised effective dates.

11. Contact Us

Taxell – Accounting and Tax Consultancy Office 15, 15th Floor, Tower A, Al Jazira Club, Abu Dhabi, UAE 📧 Email: contact@taxelluae.com 📞 Phone: +971 527275214